Buying a property is much more than signing a contract. It is an important, emotional decision and, in many cases, the beginning of a new stage in life. At RH Privé Estates, we fully understand what this moment means for our clients, which is why we have designed a property buying process where personalised support is the true focus.
From the very first contact to the handover of the keys, and even beyond, each homeowner is supported by a multidisciplinary team that guides them every step of the way. Our goal is not only to sell a property, but to offer a complete, transparent and close experience, aligned with the standards of excellence that define RH Privé Estates and RH Privé.
With more than 30 years of experience in the real estate sector on the Costa del Sol, we have learned that the real value lies in people. That is why each department within our company is strategically involved throughout the home buying process to provide future homeowners with exactly what they need at every stage.
A process designed to support you from day one
One of the key differences at RH Privé Estates is that our clients never go through the purchasing process alone. Each phase is carefully structured to ensure that there is always a specialised team supporting the buyer.
The process begins with the sales team and evolves with the involvement of other key departments such as the legal area, Client Services and the exclusive Owners Club. All of them work in coordination to provide a smooth, secure and fully personalised experience.
This comprehensive support reflects our values of trust, empathy, innovation and service excellence.
Step 0: welcome, the beginning of a personalised relationship
Everything begins with a welcome.
At this first stage, the future homeowner meets their advisor or sales agent, who becomes their main point of contact during the initial phases of the property buying process. More than a real estate agent, we are talking about a professional specialised in sustainable luxury homes and with in-depth knowledge of the Costa del Sol real estate market.
Our sales team listens, understands and analyses each client’s needs in order to offer options that truly align with their lifestyle, preferences and goals. We do not believe in impersonal or automated processes: we believe in human connection and in building trust from the very beginning.
In addition, we provide personalised service in more than six languages, allowing us to comfortably assist international clients from all over the world.
Step 1: selecting the ideal property
Once the client’s needs have been understood, the selection phase begins.
At this stage, the sales advisor supports the buyer in finding the property that best matches their expectations. Whether it is a contemporary villa, a luxury apartment with Mediterranean views or a property within an exclusive community, our goal is to find a home that inspires.
During this phase, the client receives detailed information about the property, the development, finishes, services and available customisation options. Because for us, a house is not just a property; it is a space designed for living fully.
Step 2: property reservation and legal support
When the client decides to take the next step, it is time for the reservation.
This is where one of the most important features of the RH Privé Estates home buying process begins: the progressive involvement of specialised departments to support the future homeowner.
From this stage onwards, in addition to the sales advisor, the legal department and the Owners Club are introduced.
The legal department supports the client in all legal and administrative procedures related to the purchase of the property. From document review to reservation contracts, our team works to ensure maximum security, transparency and peace of mind throughout the entire purchasing process.
At the same time, the buyer begins to discover the Owners Club, the exclusive private club for RH Privé homeowners designed to create community, connections and shared experiences among like-minded individuals.
At this stage, the reservation contract is formalised and the corresponding deposit is paid.
Step 3: contract and the beginning of a more complete experience
Signing the contract marks a key moment in the property buying process.
At this stage, various administrative and financial procedures are completed, including legal and regulatory compliance processes. In addition, a new essential department is introduced: Client Services.
The Client Services team becomes a key ally for the homeowner throughout the development of the property. Their role is to provide ongoing communication, resolve queries, coordinate processes and ensure that every detail of the home buying process runs smoothly.
This personalised attention is especially important for international clients or buyers who are looking for a fully guided experience.
From this moment on, the client no longer feels that they are simply purchasing a property. They begin to truly experience RH Privé.
Step 4: customisation and construction follow-up
One of the most exciting moments arrives with the progress of construction and the customisation programme.
RH Privé understands that each homeowner is unique and that their home should be as well. For this reason, we offer an exclusive customisation programme that allows different finishes and elements of the property to be adapted to the client’s tastes and needs.
In properties under development, the homeowner can choose from different options for flooring, tiling, sanitary fittings, taps, kitchen finishes and other details that transform the property into a truly personal space.
Meanwhile, the Client Services team and the sales advisor continue to support the buyer, keeping them informed about construction milestones and the progress of the development.
At the same time, the technical and construction team works through the different stages of the project: licensing, foundations, structure, completion and final certification. This coordination between departments is what allows us to offer an organised, transparent and efficient purchasing process.
Step 5: final milestones before handover
With construction already well advanced, the property buying process enters its final stage.
At this point, we complete the final construction milestones and the client continues to be supported by all involved departments: sales, legal, Client Services and Owners Club.
Constant communication is essential. Our team keeps the homeowner informed about every update, expected dates and procedures prior to handover.
At RH Privé Estates, we believe that peace of mind is an essential part of a premium experience. That is why we take care of every detail and manage every step proactively.
Step 6: property handover and welcome to the Owners Club
Finally, one of the most special moments arrives: the handover of the property.
At this final stage, we proceed to sign the deed before a notary and complete the final payment. However, rather than being an end point, this moment represents the beginning of a new relationship with RH Privé.
After handover, the Owners Club continues to support the homeowner as an active part of the RH Privé community.
This exclusive private club offers experiences, activities and connections between homeowners who share the same vision of luxury, wellbeing and quality of life.
Because at RH Privé, we do not just build homes. We create communities and lifestyles.
An experience based on trust, service and excellence
The true value of the RH Privé Estates property buying process lies not only in the structure of its stages, but in how each one is experienced.
Our commitment to the client is based on three fundamental pillars: support, transparency and personalisation.
Thanks to a multidisciplinary team specialised in sales, legal, architecture, construction, customer care and sustainability, we offer a comprehensive service designed so that the buyer enjoys the journey with the same excitement with which they imagine their future home.
In addition, our experience in developing sustainable luxury homes on the Costa del Sol allows us to understand the needs of a demanding international client who is looking for much more than a property.
They are looking for peace of mind. They are looking for trust. They are looking for a different experience. And that is exactly what we offer at RH Privé Estates.
FAQs about the property buying process with RH Privé Estates
Who will support me during the property buying process?
From the very beginning, you will have a specialised sales advisor. As the process progresses, other departments such as legal, Client Services and Owners Club will be involved to provide comprehensive support.
Is the legal department included in the purchasing process?
Yes. The legal department supports the buyer in all procedures related to contracts and documentation required for the purchase of the property.
Can I customise my property?
Yes. RH Privé offers an exclusive customisation programme to adapt different finishes and elements of the property to the homeowner’s preferences.
What is the Owners Club?
It is the private club for RH Privé homeowners, designed to create community and offer exclusive experiences to its members.
Does RH Privé Estates work with international clients?
Yes. Our team provides personalised service in more than six languages and has extensive experience working with international buyers.
